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What Gety finds

PDF
PDF
Acme service agreement.pdf
Clients/Bluebridge
The aggregate liability of Provider shall not exceed the total fees paid under this agreement. Bluebridge Corp acknowledges the limit set forth herein...
DOC
Q3 deliverables review.docx
Accounts/Bluebridge
Section 4.2 outlines the key deliverables for Bluebridge account, including quarterly compliance reports...
PPT
Bluebridge status deck.pptx
Clients/Bluebridge
Quarterly progress update for Bluebridge partnership. Current contract value $2.4M with renewal pending liability review...
Acme service agreement.pdf
2026年6月24日 16:53·1.2 MB
Open

7. Bluebridge Liability Limit

Master Services Agreement · Bluebridge Corp

In no event shall the aggregate liability of Provider arising out of or related to this Agreement exceed the total amounts paid by Client to Provider during the twelve (12) month period preceding the claim.

The Bluebridge account team may not treat indirect, incidental, or consequential damages as recoverable under this agreement unless both parties approve a separate written exception.

ClauseApplies toCap
Liability limitBluebridge12 months fees paid
Excluded damagesBoth partiesIndirect / consequential

Legal must review any requested change to this limit before the renewal package is sent for signature.

7 / 12

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aurora customer feedback and launch
TextMarkdownHTMLLast 24 HoursLast Week
Voice of customer summary.pdf
Documents~/Documents/Projects/Project Aurora/04-Customer/Voice of customer...

This document consolidates customer feedback collected during the Aurora Control Center pilot phase... identify patterns that shape the launch criteria for the controlled launch targeted at September 30, 2026.

Launch narrative draft.md
Documents~/Documents/Projects/Project Aurora/01-Strategy/Launch narrative ...

Recommendation: proceed with controlled launch on September 30, 2026. Northstar Health as wave 1 anchor customer. Meridian Bank conditional on identity readiness...

Executive Launch Review.pptxAI Semantic Match
Documents~/Documents/Projects/Project Aurora/09-Presentations/Executive La...

Customer feedback incorporated into wave 1 qualification criteria. Launch readiness gate requires resolution of AUTH-184 and MIG-101...

Pilot feedback export.docx
Documents~/Documents/Projects/Project Aurora/04-Customer/Pilot feedback ex...

Northstar Health, 2026-08-12, "Customer onboarding visibility needs improvement", sentiment: Mixed, linked: OPS-044...

Voice of customer summary.pdf
Open
May 8, 2026·842 KB
Customer Satisfaction by Dimension (1-5 Scale)12345OnboardingExperienceIdentity &SSOMigrationConfidenceSupportCoverageDashboardValuePricingClarityNorthstar HealthMeridian BankAll Accounts Avg

4. Key Themes

Theme 1 — Identity configuration remains the top concern. Every regulated account raised questions about SSO edge cases. Nested group mapping (AUTH-184) and delayed SCIM deprovisioning (AUTH-191) create trust friction. Customers are willing to accept a narrow set of qualified patterns if HelioStack documents them explicitly rather than promising broad coverage.

Theme 2 — Packaging language must be consistent. The transition from “Premium Launch” to “Guided Launch” left inconsistencies in field-facing assets. Cedar Grove Education and Blue Mesa both noted that FAQ documents use different package names. This undermines confidence in the launch criteria and customer readiness narrative.

PROJECT AURORA  |  CONFIDENTIALPage 3
PROJECT AURORAVoice of Customer Summary

5. Recommendations

Based on the customer feedback patterns described above, the Customer Success team recommends the following actions ahead of the September 30 controlled launch decision:

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Questions & Answers

Why is Gety a separate app, not part of Listary?

What you need may be one line in a scanned contract, a number buried in a long report, or a promise hidden in a screenshot with a meaningless filename. In that moment, you need an assistant that can search through the contents of all your files and give you the answer, not just a tool for finding the file itself.

Listary is a launcher. It helps you open files, start apps, and search the web quickly, with a focus on making everyday computer use faster.

Gety is built for full-text content search. It searches deeply across documents and images, shows the document in the preview panel as it actually looks, and takes you directly to the answer in the original text. Everything stays smooth inside Gety, without jumping between apps.

That's why content search needs to be its own app. Listary stays the productivity launcher you know. Gety is built for serious work.

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Will Listary and Gety work together directly?

Yes, that's the plan. In the future, you'll be able to see content search results from Gety inside Listary, then move seamlessly from the Listary launcher into Gety's more complete full-text search.

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How do I use Listary and Gety together?

When you know exactly where a file is and what it's called, use Listary to open it fast.

When you want to find something from past work, or you only remember roughly what it said, use Gety.

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Documents: PDF, Word (.docx / .doc), PowerPoint (.pptx / .ppt), Excel (.xlsx / .xls), WPS, HTML, Markdown, plain text (.txt).

Images (OCR): JPEG, PNG, GIF, BMP, TIFF, WebP, AVIF, including scanned PDFs and screenshots.

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When you use an AI tool that relies on a cloud model to call Gety, file content may be sent out. But Gety asks for your permission first, and only sends the content snippet needed for that specific request. Nothing else is included.

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